Personal Data Collection

We collect the following information from you when you enroll your child in the online school meals program:

• Student personal information: surname, first name, class, student ID.
• Parent information: name, first name, email, phone, and payment information.
• Meal order information: meal reservations, order dates, changes or cancellations.
• Payment information: (via bank transfer, credit card or Juice application).

We are committed to collecting only the information necessary to administer the school food service.

Use of Personal Data

The information collected is used for the following purposes:

• Registration management: Register and manage your child's registration for the school catering service.
• Meal preparation: To ensure that meals meet students' specific dietary requirements.
• Payment management : To process payments made for meal orders (by bank transfer, credit card or Juice application).
• Communication: To send you information related to school catering (order confirmations, payment reminders, meal cancellation or modification notifications).
• Service improvement: To analyze data and improve the quality of the school catering service.

Data security

We use technical and organizational measures to ensure the security of your personal information. This includes encryption systems and security protocols for the transmission of financial information (online payment, bank details). Only authorized personnel have access to this information.

Managing Personal Data

We do not share your personal data with third parties, except in the following cases:

• Subcontractors and Service Providers: We may share certain information with third party service providers who help us administer the school meals service, in particular for payment processing (via online payment services).
• Legal Obligations: We may disclose personal information if required to do so by law or to comply with legal process.

Users' rights

Under data protection legislation, you have the following rights regarding your personal data:

• Right of access: You have the right to access your personal data and those of your child collected by the school catering service.
• Right of rectification: If your information is incorrect or incomplete, you have the right to request that it be corrected.
• Right to erasure: You have the right to request the deletion of your personal data, subject to compliance with legal or contractual obligations.
• Right to portability: You have the right to request a copy of the personal data you have provided in a structured and commonly used format.
• Right to object: You may object to the use of your data for unnecessary processing purposes, or withdraw your consent at any time for processing based on it.

To exercise these rights, you can contact the school or the data protection officer via the e-mail address provided in the official communication.

Data retention period

Personal information collected will be kept for the time necessary to administer the school meals service. Information relating to meals booked and payments made will be kept for the duration of the school year and then archived for a specified period in accordance with local data retention legislation.

Modification of the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Any changes will be posted on our website or sent to you by email with the date of the update.